Personal Assistant Course

Program Overview

This Level 2 PA and Secretarial Certificate provides a comprehensive introduction to the field, covering essential duties, communication skills, shipping practices, and travel arrangements. Delivered online with flexible access, the program aims to enhance your resume and prepare you for a rewarding career as a PA or secretary. Upon completion, you'll be equipped for various roles in industries and sectors, with the potential for competitive salaries.

Program Outline

It is designed for both newcomers and existing admin personnel. The course covers a wide range of duties performed by secretaries and personal assistants, including telephone communications, shipping and mail services, making travel arrangements, and general day-to-day job functions.

Outline:

The course is structured into four modules:

• Module 1 - The Job Functions of a PA / Secretary: This module explores the everyday life of a professional PA or secretary, including typical duties and responsibilities.
It also covers the hard skills and personal qualities needed to become a successful PA, potential career opportunities in advanced administrative services, and the objectives of PA/secretary services in a business context. It provides guidelines for dealing with difficult calls, taking messages, screening calls, and managing excessive call volumes. It also covers factors that affect shipping times, dealing with complex consignments, selecting appropriate transportation methods, and insuring valuable consignments.

Teaching:

The course is delivered online through Brentwood Open Learning College's exclusive digital learning platform. Students have 24/7 access to all course materials, study aids, and expert tutor support on demand.

Careers:

Successful secretaries and personal assistants are in high demand across all industries and sectors globally. The course prepares students for a variety of career paths, including:

• Working as a PA for established businesses and public sector organizations
• Supporting entrepreneurs
• Working for politicians, celebrities, and high-profile individuals
• Setting up solo as a professional PA