Secretarial Diploma Level 7

Program Overview

Brentwood Open Learning College's Secretarial Diploma Level 7 is an online, self-paced program designed for aspiring professionals seeking a career in secretarial services. It covers essential skills such as telephone handling, record keeping, presentation techniques, and business ethics. With 20 comprehensive modules and flexible learning options, this program equips graduates for various roles, including Executive PA, Senior Secretary, and Contractual Service Provider.

Program Outline

Degree Overview:

Brentwood Open Learning College offers a Secretarial Diploma Level 7, an online program designed for individuals seeking a career in the field of professional secretarial services. This self-paced program is flexible and requires no prior knowledge or experience. It consists of 20 modules covering various topics related to secretarial skills, including telephone skills, record keeping, presentation skills, office management, conflict resolution, business etiquette, and more. The program provides on-demand tutor support and includes all essential learning materials.

Outline:

The Secretarial Diploma Level 7 is delivered through 20 modules, each focusing on a specific topic or knowledge area:

• Module 1 - The Job Functions of a PA / Secretary: This module examines the primary roles and responsibilities of professional PAs and secretaries, including daily routines, the types of people who hire PAs, and the reasons for hiring them.
• Module 2 - Telephone Skills: This module covers the telephone skills necessary for success as a PA or secretary, including good telephone etiquette, long-distance calling considerations, and professional voice message techniques.
• Module 5 - Organising Meetings: This module examines the anatomy of a meeting, different types of meetings, and the role of the PA or secretary in organizing, scheduling, and hosting meetings.
• Module 6 - Time Management: This module emphasizes the benefits of proactive time management, the consequences of procrastination, and the importance of working to a routine.
It also discusses daily schedules and action plans for professional PAs.
• Module 8 - Writing Business Letters: This module explores the art of effective letter-writing, highlighting the differences between various types of business letters and their purposes.
It also teaches candidates how to begin and end business communications appropriately and covers essential email protocol for administrators. It also emphasizes the importance of editing, proofreading, and using templates when writing reports.
• Module 10 - Presentation Skills: This module outlines the principles of effective presentations, including different types of presentations a PA or secretary might be involved in.
It emphasizes the importance of planning, preparation, and using props and visual aids.
• Module 11 - Communication Skills: This module covers essential communication skills for professional PAs and secretaries, with a strong focus on nonverbal communication and customer service fundamentals.
• Module 13 - Administrative Skills: This module explores administrative skills and duties within the field of PA and secretarial services, including different types of business environments, social responsibilities of businesses, and the fundamentals of business ethics.
• Module 15 - Budgets and Managing Money: This module examines the budgeting and financial management responsibilities of professional PAs, emphasizing the importance of informed decision-making and discussing different types of budgets a PA or secretary might manage.
• Module 18 - Business Etiquette: This module explores business etiquette essentials, emphasizing the importance of appropriate conduct in various situations and scenarios.
It discusses business affairs and events that require appropriate conduct, including business dining. It also includes a look at risk management from the perspective of a professional PA or secretary.

Careers:

The Secretarial Diploma Level 7 prepares individuals for a variety of career paths in the field of professional secretarial services. Graduates can pursue roles such as:

• Executive PA: Supporting high-profile executives in various industries.
• Senior Secretary: Managing administrative tasks and providing support in a variety of settings.
• Freelance PA: Offering professional secretarial services on a contractual basis.
• Contractual Service Provider: Providing specialized secretarial services to businesses and individuals.
The program emphasizes transferable skills that are highly sought after in various industries, making it a valuable asset for individuals seeking career advancement or a change in career direction.