Program Overview
This comprehensive sales techniques course empowers individuals to master industry-leading telephone sales methods, manage potential customers, and leverage CRM systems. The self-paced online program, featuring expert faculty and personalized guidance, equips students with in-demand skills for careers in sales management, business development, and consulting. Upon completion, graduates receive a Harvard certification and access to networking opportunities through the CENET Club.
Program Outline
Degree Overview:
Our course in sales techniques trains you in the most widely used telephone sales methods by leading companies in the market to become the best professional. Study at your own pace and become a professional capable of effectively coordinating your team and achieving the commercial objectives most demanded by companies in any sector.
Outline:
This sales course is composed of the following modules:
- Module 1.
- Selling is Human
- Selling to people. Selling is human.
- Module 2.
- Learning to be a Good Salesperson
- Types of sales
- Sales techniques to know how to sell II
- Technologies for marketing and sales
- What you need to know and do to sell by phone II
- What you need to know and do to sell by phone III
- Module 5.
- Some Technologies: CRM and Others; Virtual Assistants…
- CRM: Salesforce.com
- Other technologies: virtual assistants
- Module 6.
- Ethics, Codes of Conduct, Good Practices
- What is the purpose of ethics, good practices and codes of conduct?
- Module 7.
- Trends and the Future
- Drawing the future is easy.
Teaching:
- Flexibility: Study wherever and whenever you want with 100% online training.
- Self-assessment: Complete the evaluation tests as you progress with your studies. You will have two attempts to pass each test.
- Employability: Acquire the skills that the labor market demands. 94% of our online program students find jobs upon completion of their studies.
- Sales Manager
- Team Leader
- Sales Director
- Business Development Manager
- Consultant and entrepreneur in the sales area
Other:
- Harvard Business Publishing Education Collaboration: This training includes the Harvard Customer Focus Course, where you will learn how to use customer knowledge to deliver value and increase profitability, building a customer-centric organization. You will be trained in strategies and best practices with business leaders such as Ranjay Gulati, Mauro Gullen or Michael Schrage.
- Certification: Upon completion of the course, you will receive a personalized certificate and a digital badge from Harvard. Founded in 2018 by students of the Universidad Europea de Valencia with the support of the faculty and administration, the CENET club is a space where students from different degrees can meet and share their projects and concerns.
Target Audience:
The sales course is aimed at employees of companies dedicated to telephone sales, customer service, managers of traditional sales networks, professionals from commercial management and online sales departments who want to improve their knowledge and access new job positions in their business or company. It is also a very useful training for marketing professionals who want to increase their knowledge in a department with which they have a direct relationship: the sales department.
Universidad Europea: A Comprehensive Overview
Overview:
Universidad Europea is a private university in Spain offering a wide range of academic programs, including undergraduate, postgraduate, doctorate, and technical degrees. It boasts a strong focus on practical learning, internationalization, and employability. The university has six campuses located in Madrid, Valencia, Alicante, and Canarias, as well as online programs for flexible learning.
Services Offered:
Universidad Europea provides a comprehensive range of services to its students, including:
Academic Support:
Educational counselling, internships, careers service, diplomas and certificates, management services, and financial information.Campus Life:
Active student clubs and associations, volunteering opportunities, and a vibrant campus experience.Internationalization:
Study abroad programs, international mobility opportunities, and tailor-made programs for international students.Research:
Extensive research opportunities, including collaborations with leading institutions and industry partners.Facilities:
Modern libraries, state-of-the-art classrooms, and specialized laboratories.Student Life and Campus Experience:
Students at Universidad Europea can expect a dynamic and engaging campus experience. The university fosters a strong sense of community with numerous student clubs and associations, providing opportunities for social interaction, extracurricular activities, and personal development. The university also encourages volunteering, promoting social responsibility and engagement.
Key Reasons to Study There:
Practical Learning:
Universidad Europea emphasizes a "learning by doing" approach, incorporating real-world projects, internships, and industry collaborations into its curriculum.Internationalization:
The university offers a diverse and international learning environment with a significant number of international students and faculty.Employability:
Universidad Europea boasts a high employability rate, with graduates finding employment within 18 months of graduation.Campus Locations:
The university's six campuses provide students with a choice of locations across Spain, offering diverse cultural experiences and opportunities.Online Programs:
The university's online programs provide flexibility and accessibility for students who prefer distance learning.Academic Programs:
Universidad Europea offers a wide range of academic programs across various disciplines, including:
Undergraduate Programs:
Degrees in Animation, Architecture, Biomedicine and Health, Business and Technology, Communication and Marketing, Criminology, Design, Fashion, Education, Engineering, Games Design, International Relations, Languages and Translation, Law, Sciences, Sports, and Tourism.Postgraduate Programs:
Master's degrees in various fields, including Business Administration, Big Data Analytics, Sustainability, Project Management, Construction Management, Sports Management, Esports Management, Sports Psychology, and Sports Nutrition.Doctorate and PhD Programs:
Programs in Biomedicine and Health, Engineering, and Sports.Higher-Level Technical Degrees:
Programs in Biomedicine and Health, Business and Technology, Communication and Marketing, Education, Engineering, and Gaming and Animation.Other:
Universidad Europea has a strong reputation for its commitment to quality education and innovation. The university is recognized by various rankings as one of the best private universities in Spain. It also has a strong partnership with Real Madrid Graduate School, offering specialized programs in sports management and communication.
