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Students
Tuition Fee
Start Date
Medium of studying
Duration
Program Facts
Program Details
Degree
Courses
Major
Project Management | Customer Service Management | Business Analysis
Area of study
Business and Administration
Course Language
English
About Program

Program Overview


Prepare for a transformative service improvement project with this rigorous unit. The course necessitates full attendance.

Program Outline


Degree Overview:

This unit is one of two units that lead to a service improvement project. PSIP is the planning stage. They can also be taken on a standalone basis. This unit follows a robust evidenced based approach and is designed to prepare you to bring about a measurable benefit to a service or services against a stated aim within your own professional context. You will gain sufficient knowledge regarding an appropriate, systematic, and justified methodology in a complex professional area design an original, intellectually challenging, and in-depth SIP action plan. It will be evaluated via an oral presentation.


Other:

This course requires 100% attendance.

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