Optimización de Procesos de Negocio (BPO)

Program Overview

This 2-week program in Barcelona focuses on Business Process Optimization (BPO), equipping participants with the skills to enhance efficiency, increase savings, and improve performance within their organizations. Delivered in a blended format with interactive online sessions and in-person meetings, the program utilizes Lean principles, process improvement methodologies, and team interaction to provide practical application and direct impact on participants' professional lives.

Program Outline

Degree Overview:

The program focuses on Business Process Optimization (BPO), a systematic practice aimed at enhancing efficiency, productivity, and profitability within a company or organization.

Objectives:

The program aims to equip participants with the skills and knowledge to:

• Discover new ways of performing tasks and standardize them.
• Make processes more logical and efficient.
• Improve performance and results, ensuring consistency.
• Optimize operations and increase savings.
• Eliminate bottlenecks, delays, and redundancies.
• Enhance collaboration and connections between processes.
• Streamline activities to improve efficiency and productivity.
• Reduce risk by preventing errors and rework.

Teaching:

• Delivery Mode: The program is delivered in a blended format, combining in-person sessions on campus with synchronous online sessions via video conferencing.
• Interactive Learning: Online sessions are interactive and recorded for those who miss a session.
• Practical Application: The program emphasizes practical application, aiming to directly impact participants' professional lives.
• Dynamic Learning: The program utilizes various learning dynamics to foster a practical, effective, and stimulating learning process.
• Faculty: The program is led by Màrius Gil Mendoza and Sergi Prieto Garcia.

Other:

• Program Duration: 2 weeks
• Location: Barcelona
• Certificate: IQS issues a Certificate of Completion to those who successfully complete the program.
• Program Design: The program is designed to be flexible and accessible, with a blended format that accommodates busy schedules.
• Prestige: The program is backed by the prestige and recognition of an IQS qualification.
• Focus: The program focuses on BPO, specifically on optimizing business processes.
• Key Features: The program emphasizes Lean principles, process improvement methodologies, and team interaction.
• Modules: The program covers modules such as:
• Lean Fundamentals in Business Process Management
• Business Process Optimization (BPO)
• Process and Team Interaction
• Management Routines
• Innovation in Business Processes
• Payment: Payment is made via bank transfer to the provided CAIXABANK account.
• Cancellation: Participants can cancel their registration up to 15 days before the program starts, with a full refund.
• Minimum Participants: IQS reserves the right to cancel or postpone the program if the minimum number of participants is not met.
• Financial Aid: Participants may be eligible for financial aid, depending on their circumstances.
• Company Discounts: Companies may be eligible for discounts, depending on their status and participation.
• Fundae (Tripartita) Bonification: The program is eligible for bonification through Fundae (Tripartita).
• Contact: For inquiries, participants can contact the admissions team via email or phone.