Program Overview
This Internal Audit Course equips participants with an understanding of quality management and its application in internal auditing. Focused on improving the effectiveness of quality management systems, the course covers topics including ISO requirements, financial statement analysis, and fraud detection. Through case studies and exercises, participants gain insights into the impact of technology on internal audits and recognize potential financial statement reporting risks.
Program Outline
The objective is to improve the effectiveness of the Quality Management System (QMS) and add value to the organization. Participants will learn how key business processes relate to financial statements and the impact of technology on financial auditing. The course includes case study exercises where participants analyze financial statements, calculate key ratios, and analyze trends over time. It also covers topics like "common recipes for cooking the books" and discusses historic and current fraud cases to help participants recognize "red flags" in financial statement reporting.
Objectives:
Upon successful completion of the training program, participants will:
- Understand the importance of quality
- Understand the requirements of ISO
- Understand how the quality management system operates in internal auditing
Outline:
Module (01) Introduction to Quality
- What is quality
- Quality in History
- Quality definition
- Quality definition - Grade
- Quality V Grade
- Quality Management Concepts
- Quality Management Principles
- Eight Dimensions of Quality
- Total Quality Management (TQM)
- The Structure of TQM
- Total Quality Management Tools
- Statistical Process Control Tools (SPC Tools)
- Benefits of Quality
- Cost of poor quality - Cost of quality
- The modern approach to quality
Module (02) Quality Standards
- Why having standards
- TQM
- EFQM
- 6 sigma
- The ISO organization
- ISO 9001:2000
- Quality assurance management
- History
- Product line
- Management principals
- Implications 1 to 5
- Benefits
Module (03) Introduction to Auditing
- Importance of auditing
- Objectives and scope of an audit program
- Implementing audit program
- Records of an auditing
- How to start the audit
- Analysis of documentation
- Activities of the Audit
- Reporting the Audit findings
- Following the audit results
- Closing the Audit
- Overview
- Wrapping
- Open discussion
Module (04) The Quality Management Systems
- Elements of Quality System
- Documentation structure
- Quality plans
- Audits
- Why Audit
- Why have a QMS
- QA- What it depends on?
- What do you know
- Know your quality management
- Quality culture
- Wrapping
- Open discussion
Module (05) Improving Quality through TQM
- Taguchi methods
- Zero Defects (Crosby)
- Deming’s 14 Point Program
- Juran’s 10 Points
- Armand V. Feigenbaum 19 Steps
- Kaoru Ishikawa’s 11 Points
- Benchmarking
- Questions and answers
- Wrapping
- Open discussion
