Human Resource Management in Hospitality & Tourism

Program Overview

Through interactive learning methods, participants gain insights into organizational culture, employee motivation, diversity management, and research methods.

Program Outline

Degree Overview:

• Overview: This training course is designed for professionals in the Hospitality industry.
It focuses on human resource management (HRM) principles and practices specifically tailored to the hotel and tourism sector.
• Objectives: The program aims to equip participants with the knowledge and skills to:
• Evaluate and discuss HRM theories applicable to the hotel and tourism industry.
• Analyze human resources functions and employee motivation in the context of the hotel and tourism environment.
• Evaluate the impacts and factors affecting organizational culture development.
• Assess the relationship between the hotel and tourism industry and society, considering social, economic, and cultural factors.
• Analyze HR research journals to identify methodologies and solve industry problems.
• Program Description: The course covers a range of topics, including organizational culture, staffing, leadership, diversity management, equal employment opportunities, managing employee turnover, and international HRM.
It emphasizes the application of HRM principles to the unique challenges and opportunities of the hospitality and tourism industry.

Outline:

• Structure: The program is delivered over 5 days.
• Course Schedule:
• Day 1:
Human Resources Staffing - Evaluating and discussing HRM theories applicable to the hotel and tourism industry.
• Day 2: Organizational Culture and its Impacts on Human Capital - Appraising and analyzing human resources functions and employee motivation in the context of the hotel and tourism environment; evaluating the impacts and factors that affect the development of organizational culture.
• Day 3: Contemporary Leadership and Managing Diversity - Assessing the relationship between the hotel and tourism industry and their society; evaluating the impacts of social, economic, and cultural factors on managing human resources in the hotel and tourism industry.
• Day 4: Equal Employment Opportunities and Managing Employment Turnover - Analyzing and evaluating HR research journals to identify research problems, review the literature, apply methodologies, and appraise results; developing a research proposal, conducting an appropriate survey, evaluating the findings, and composing research reports.

Teaching:

• Methodology: The program utilizes a variety of proven adult learning techniques, including:
• Facilitative style with a combination of lectures, practical experience, case studies, and lively debates.