Computer Repair, Information and Communication Technology (Technical Certificate)

Program Overview

The Information and Communication Technology program, specializing in Computer Repair, equips students with the skills to maintain and repair computer infrastructure. Graduates may pursue careers as computer repair technicians, gaining proficiency in operating systems, network functions, and industry certifications such as COMPTIA A+ and Network+. The program includes courses in business communication, customer service, office technology, and IT hardware and software.

Program Outline

Degree Overview:

• Award: Technical Certificate
• Specialization: Computer Repair
• Program Code: 1144
• Description: This program equips students with the knowledge and skills necessary to maintain secure and up-to-date IT infrastructure for organizations or clients.
Students learn to assemble, disassemble, assess, install, maintain, and repair computers, including network utilization. They develop proficiency in various computer operating systems and network functions.
• Common Certifications: COMPTIA A+ and Network+ Certifications
• Career Outcomes: Graduates may work as computer repair technicians for organizations, individual clients, or repair shops.
• Learning Outcomes:
• Apply business communication using various methods (listening, verbal, written, and electronic) required for entry-level IT jobs.
(Communication Fluency)
• Apply mathematical concepts to meet IT employment requirements.
(Quantitative Fluency)
• Utilize IT terminology, symbols, business practices, principles, and associated technical skills.
(Specialized Knowledge and Applied Learning)
• Demonstrate ethical, civic, and workplace responsibility as part of professional IT behavior.
(Specialized Knowledge)

Careers:

• Potential Career Paths: Computer Repair Technician
• Employment Settings: Organizations, individual clients, repair shops.

Other:

• Program Requirements:
• 18 semester hours
• Required courses:
• ABUS 128 Workplace Behavior (3 credit hours)
• ABUS 160 Introduction to Customer Service (3 credit hours)
• TECI 120 A+ Certification Preparation (3 credit hours)
• TECI 132 Introduction to IT Hardware and System Software (3 credit hours)
• TECI 211 Windows Configuration (OS) (3 credit hours)
• Institutional Requirements:
• 5-59 semester hours
• 100-200 level courses
• At least 50% of credit hours taken at CMU/WCCC
• 2.00 cumulative GPA or higher in all CMU/WCCC coursework
• Non-traditional credit cannot exceed 25% of semester hours.
• Pre-collegiate courses cannot be used for graduation.
• Graduation Process:
• Review DegreeWorks audit and create a plan for meeting unmet requirements.
• Submit "Intent to Graduate" form to the Registrar's Office.
• Register for all needed courses and complete all requirements.