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Students
Tuition Fee
Start Date
Medium of studying
Duration
Program Facts
Program Details
Degree
Diploma
Major
Workplace Skills | Public Relations
Area of study
Business and Administration
Course Language
English
About Program

Program Overview


The Professional Workplace Communication Certificate is a 12-credit hour program that helps students develop effective communication skills for the workplace. It focuses on the "human side of organizations," teaching students to communicate effectively with peers, teams, managers, leaders, and external stakeholders. The program consists of four courses, including two required courses and two elective options. All courses are offered online through the KU Edwards Campus in Overland Park, Kansas.

Program Outline


Degree Overview:

The Professional Workplace Communication Certificate is a 12-credit hour program that helps students understand the importance of communication in organizations. It goes beyond basic communication skills and focuses on the "human side of organizations," helping students develop skills to communicate effectively with internal peers, teams, managers, leaders, and external stakeholders. The program teaches students how to craft messages, share information, and build relationships in ways that create greater understanding, both internally and externally. The certificate focuses on the core competencies of effective decision-making, team-building, problem-solving, and crisis-resolution practices. Students will learn to ask the bigger-picture questions that improve communication within their organization and help advance their careers.


Outline:

The program consists of four courses, including two required courses and two elective options.


Required Courses:

  • PFS 730 Writing and Speaking for Decision Makers (If both PFS 730 and PFS 801 are completed, one will count towards electives.
  • ) (3 credit hours) OR
  • PFS 801 Interpersonal and Persuasive Communication Skills for Managers (3 credit hours)
  • PFS 810 Organizational Communication Strategies (3 credit hours)

Elective Options:

Students choose two of the following electives or other departmentally-approved courses to complete their certificate:

  • PFS 741 Intercultural Communication in Organizations (3 credit hours)
  • PFS 821 Employee Onboarding and Role Development (3 credit hours)
  • PFS 823 Organizational Change and Communication (3 credit hours)
  • PFS 825 Communication Practices for Inclusive Organizations (3 credit hours)
  • PFS 827 Communication Ethics for Managers and Leaders (3 credit hours)
  • PFS 829 Communicating Across Workplace Generations (3 credit hours)
  • PFS 831 Case Studies in Organizational Communication (3 credit hours)
  • PFS 833 Communication and Team Development (3 credit hours)
  • PFS 835 Interpersonal Communication Skills at Work (3 credit hours)
  • PFS 837 Communication Strategies for Remote and Hybrid Teams (3 credit hours)
  • PFS 839 Conflict Dynamics in Organizations (3 credit hours)

Other:

  • All courses for the Professional Workplace Communication Certificate are offered online through the KU Edwards Campus in Overland Park, Kansas.
  • Students can visit the program webpage for more information.
  • The program is open to current KU graduate students and other non-KU students.
  • Non-native speakers of English must meet English proficiency requirements.
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