Quality Assurance - Manufacturing and Management Graduate Certificate

Program Overview

The Quality Assurance - Manufacturing and Management Graduate Certificate equips students with advanced skills in quality assurance, problem-solving, and management for the manufacturing sector. Through a blend of theory and practical learning, graduates gain expertise in modern quality improvement techniques, quality program management, and effective leadership strategies. The program prepares individuals for diverse career paths in quality and management-oriented roles within manufacturing and related industries.

Program Outline

Quality Assurance - Manufacturing and Management (Graduate Certificate) - September 2024

Degree Overview

This two-term program equips students with advanced skills in quality assurance, problem-solving, management, and contemporary practices relevant in the manufacturing sector. It focuses on utilizing modern quality improvement and problem-solving techniques to achieve excellence in manufacturing and related business processes. Combining theory and practical learning, the program prepares graduates for diverse quality and management-oriented career paths.

Objectives:

• Develop the knowledge, skills, and expertise required to enhance quality within the manufacturing environment.
• Implement modern methods and practices for continuous quality improvement and problem solving.
• Apply effective leadership and communication strategies in leading and influencing quality initiatives within teams and organizations.

Outline

Program Content and Structure:

The program focuses on four key themes, each comprised of specific courses:

Fundamentals:

• Quality Management Systems (QMSS): Establishing, implementing, and maintaining Quality Management systems in accordance with ISO 9001: 2015 standards.
• Seven Quality Tools and Techniques: Understanding and utilizing seven key tools for analyzing and solving quality problems.

Quality Improvement:

• Advanced Problem Solving: Advanced techniques and methodologies like Six Sigma for problem identification, analysis, and resolution in manufacturing.
• Statistical Process Control (SPC): Implementing SPC methods to monitor and control processes for greater efficiency and consistency.
• Measurement Systems Analysis: Statistical analysis of measurement systems to ensure accuracy, reliability, and effectiveness.

Management:

• Operations and Supply Chain Management: Optimizing operational efficiency and responsiveness throughout the supply chain.
• Project and Risk Management: Planning, managing, and controlling projects effectively while minimizing risks and achieving objectives.

Interpersonal and Professional Development:

• Communication Skills for Leaders: Effective communication strategies for building teams, motivating individuals, and influencing quality initiatives within organizations.
• Team Dynamics and Group Collaboration: Fostering strong teamwork and collaborative skills for achieving common objectives.
• Quality Leadership and Ethics: Understanding the ethical considerations and leadership principles related to quality management in manufacturing.

Assessment

The program utilizes various assessment methods to evaluate students' learning and progress throughout their coursework:

• Assignments and projects: Individual and collaborative assignments applying learned concepts to real-world scenarios.
• Case studies: Analyzing real-world cases to demonstrate problem-solving skills within a manufacturing context.
• Presentations: Effective communication of knowledge, insights, and solutions through oral presentations.
• Exams: Evaluating students' understanding and application of key theoretical concepts and critical thinking abilities.

Teaching

The program employs engaging and interactive teaching methods to facilitate student learning and active engagement:

• Blended learning approach: Combining traditional in-class lectures with online learning activities for flexibility and personalized study paces.
• Guest speakers: Industry experts sharing insights and real-world experiences related to quality assurance practices.
• Practical activities and case studies: Employing scenarios and hands-on applications for in-depth understanding and problem-solving skills development.
• Collaborative projects: Fostering teamwork and communication through group assignments focusing on manufacturing-related issues.

Faculty:

• Experienced instructors and industry experts with extensive knowledge and expertise in their respective areas.
• Passionate educators committed to creating an interactive learning environment and providing personalized support to each student's success journey.

Careers

Graduates can pursue a wide array of rewarding careers in various industries:

• Quality Engineer/Specialist
• Quality Manager/Supervisor
• Quality Assurance Technician/Inspector
• Manufacturing Manager/Supervisor
• Operations Manager
• Project Manager
• Reliability Engineer
• Supply Chain Specialist
• Graduates are well-prepared to meet the evolving demands of the industry and play an instrumental role in driving continuous improvement within organizations.

| Term | Canadian | International | |---|---|---| | 2 Terms | $5830.66 | $15844.00 |