| Program start date | Application deadline |
| 2024-11-04 | - |
Program Overview
The Airport Operations course is a five-day program designed for managers to gain insights and skills in airport operations. Participants will learn how airports function, improve information flows for efficiency, and understand key operations such as airside, terminal, and landside operations, as well as emergency and contingency planning. The course is taught by industry experts and Cranfield staff, with workshops for knowledge application.
Program Outline
Outline:
The Airport Operations course is a five-day program designed to provide managers with key insights and skills in airport operations. The course focuses on how airports function as operational entities and the critical information flows between participants within an airport. Participants will learn how to improve these information flows to maximize efficiency.
Teaching:
The course is taught by a mix of Cranfield staff and industry experts. Workshops are also organized for participants to exchange ideas and apply their knowledge to solving specific problems or case studies.
Careers:
The course is valuable for directors and managers employed in airport operations, management consultants involved in airport operations, airline managers responsible for relations with airport authorities, and government regulators.
Other:
The course fee includes refreshments and lunch during the day. Accommodation is not included and must be booked separately. Participants can book accommodation on campus by contacting Mitchell Hall or Cranfield Management Development Centre. Alternatively, they can make their own arrangements at a nearby hotel.
Additional Information:
The course timetable is subject to change. Participants can download the Airport Operations course timetable for more information. The course aims to help participants understand the key airport operations and their contribution to service provision. They will learn how to evaluate the thought processes required in effective airport business recovery following an airport incident or process change, critique the need for a robust airport security plan and safety management system, and explain emergency and contingency planning. The core content of the course includes airside, terminal, and landside operations; winter operations; airport emergency services; security regulations and operations; safety management systems; emergency and contingency planning; cargo operations; airport customer service; airport management systems; and airport baggage systems.
