Developing your core consulting skills

Program Overview

This 7-day program, delivered in partnership with Elevation Learning, develops core consulting skills for professionals and subject matter specialists. Utilizing a real-life consulting assignment, participants refine their thought processes and practice proven consulting models and techniques, aiming to transition to an independent consulting career. The program covers topics such as client relationship management, project delivery, and organizational transformation.

Program Outline

Outline:

• This 7-day program focuses on developing your core consulting skills.
• It is designed for professionals and subject matter specialists who want to apply their expertise to assist organizations.
• The program utilizes a real-life consulting assignment to explore the project delivery process.
• Participants will refine their thought processes and receive feedback on their consulting skills.

Teaching:

• The program is informal, interactive, and experiential.
• It covers proven consulting models and techniques.
• Participants will have opportunities to practice and develop their consulting skills.

Careers:

• The program aims to help participants leverage their expertise and transition to an independent consulting career.
• It helps participants build confidence and expertise to:
• Conduct productive meetings.
• Develop strong relationships with clients and colleagues.
• Build effective and motivated project teams.
• Influence clients and create persuasive cases.
• Present recommendations to clients.
• Understand the dynamics of organizational transformation and individual change.
• Recognize priorities when supporting client implementation.
• Close out projects to ensure client satisfaction.
• Identify on-selling opportunities.
• Capture learning and maintain continuity of the client relationship.

Other:

• The program is delivered in partnership with Elevation Learning.
• The program utilizes Elevation Learning's proprietary CONSULT process, a five-stage model for project delivery.
• The program covers the following topics:
• Appraising the client's situation.
• Articulating client added value.
• Managing and exceeding client expectations.
• Managing, monitoring, and controlling a consulting project.
• Applying a logical problem-solving model.
• Collecting and analyzing data.
• Developing client-focused conclusions and recommendations.
• Building trust-based client relationships.
• Influencing the client and creating a persuasive case.
• Presenting and reporting proposals and recommendations to the client.
• Understanding the dynamics of organizational transformation and individual change.
• Managing change.
• Project implementation.
• Reporting to the client.
• Project closure.