Managing Change (e-learning)

Program Overview

This e-learning program in Managing Change equips healthcare professionals with the knowledge and skills to understand, evaluate, and manage organizational change effectively. Through theoretical concepts, practical models, and case studies, participants develop a comprehensive understanding of change management processes, individual responses to change, and strategies for successful implementation and sustainability. The program culminates in a summative essay analyzing a workplace change process, demonstrating participants' ability to apply their learning in real-world scenarios.

Program Outline

Outline:

Course Aims:

• Equip students to understand and critically evaluate motives and drivers for organizational change.
• Develop understanding of theoretical concepts and models underpinning successful change management.
• Encourage reflective thinking on individual tolerance and management of change.
• Enable critical evaluation of theoretical and practical change models and strategies.
• Help students reconcile practical change management with soft human skills needed for sustainable change.

Learning Outcomes:

• Analyze planned and unplanned changes, and their intended and unintended outcomes.
• Evaluate factors influencing change outcomes and efforts to promote strategic change.
• Understand barriers to implementing organizational change.
• Critically evaluate various change-management options.
• Understand managing individuals, services, and teams, and compare effective and efficient delivery strategies.
• Critically appraise change-related research and literature.
• Set goals, plan work programs, and independently achieve self-defined objectives.

Course Content:

• The nature and context of change in healthcare.
• Theories and models of change management.
• Individual responses to change.
• Leading and managing change processes.
• Communication and stakeholder engagement in change.
• Implementing and sustaining change.

Course Structure:

• Weekly online modules with readings, multimedia, activities, and discussion forums.
• Formative assessment and feedback through discussions.
• 3,000-word summative essay analyzing a workplace change process.

Individual Modules:

• Module 1: Introduction to Change Management: This module introduces the key concepts of change management in healthcare settings, exploring drivers, effects, and the importance of understanding the human element.
• Module 2: Theories and Models: This module delves into various theoretical frameworks and models relevant to change management, enabling critical analysis and application.
• Module 3: Individual Responses to Change: This module explores how individuals react to and experience change, examining psychological factors and coping mechanisms.
• Module 4: Leading and Managing Change: This module investigates leadership styles and competencies necessary for effectively navigating and driving change.
• Module 5: Communication and Stakeholder Engagement: This module focuses on communication strategies for engaging stakeholders effectively in change processes.
• Module 6: Implementing and Sustaining Change: This module explores practical approaches and challenges involved in implementing change and ensuring its sustainability.

Assessment:

• Formative assessment: Weekly discussion forum participation and feedback.
• Summative assessment: 3,000-word essay analyzing a workplace change process (external motives, internal impacts, tools and techniques, personal impact).

Teaching:

• Online learning platform with multimedia, readings, and interactive activities.
• Facilitated discussions and peer interaction in weekly forums.
• Guidance and feedback provided by course leader throughout the program.

Careers:

• Healthcare professionals seeking to enhance their change management skills and actively participate in or lead change initiatives.
• Individuals aiming to progress to managerial or leadership roles within healthcare organizations.
• Positions directly related to change management or broader healthcare roles where change management skills are valued.

Other:

• Developed by the School of Health & Psychological Sciences at City, University of London.
• Requires current registration with a professional and regulatory body (healthcare) for stand-alone course study.
• 15 credits earned towards eligible programs.
• Certificate of completion provided upon successful completion.

Please note:

The above information is extracted from the provided context. Specific details like fees, admission requirements, and application process might require accessing additional resources.