BTEC Level 3 National Extended Diploma in Travel and Tourism

Program Overview

This two-year Travel and Tourism program at University College Birmingham provides a comprehensive foundation in the industry. Students explore global destinations, customer experience management, and sustainable tourism. Through coursework, projects, and industry visits, they develop skills for careers in tourism information, travel agencies, and airlines. The program also offers a work placement and opportunities for residential visits to enhance practical experience.

Program Outline

Outline:

First Year:

• The World of Travel and Tourism
• Global Destinations
• Managing the Customer Experience in Travel and Tourism
• Travel and Tourism Enterprises
• Visitor Attractions
• Events, Conferences and Exhibitions

Second Year:

• Principles of Marketing in Travel and Tourism
• Researching Current Travel Trends and Key Issues in Travel and Tourism
• Managing Accommodation Services
• The UK as a Tourist Destination
• The Airport Experience
• Sustainable Tourism

Please note:

Units/topics of study are subject to change. Students will also have an individual study program to help build the skills and experience needed to progress into higher education or employment.

Assessment:

You will mainly be assessed through coursework assignments and projects, as well as some end-of-unit exams.

• Travel agent
• Cabin crew
• Airline customer service agent

Progression:

To higher-level studies like our International Hospitality and Tourism Management, Aviation and Airport Management, or Events Management degree courses.

Other:

• This course includes a work placement in a tourism or hospitality-related environment during the second year.
• University College Birmingham is a recognized Institute of Travel and Tourism Centre of Excellence.
• Residential visits to destinations and attractions in the UK and overseas are offered.