Program Overview
The Conflict Coaching program at JIBC equips students with practical skills to resolve interpersonal and intra-personal conflicts. It covers foundational principles, coaching techniques, and advanced approaches, preparing individuals for careers in conflict resolution, such as mediation and consulting. The program emphasizes active learning and practical application, with an assessment demonstrating the acquisition of skills.
Program Outline
Outline:
Content:
The Conflict Coaching program at JIBC equips students with fundamental coaching tools to effectively resolve interpersonal and intra-personal conflicts. It focuses on both theoretical and practical aspects of conflict resolution, including coaching skills, facilitating communication, and empowering individuals.
Structure:
This program comprises four mandatory courses and an assessment demonstrating the acquisition of learning outcomes. Individual courses can be taken separately or used to complete the associate certificate.
Courses:
- CRES-1100 or CRES-1101: Foundations of Collaborative Conflict Resolution: Introduces the core principles and foundational skills involved in collaborative conflict resolution.
- CRES-1131: Conflict Coaching Fundamentals: Provides learners with the foundational skills and tools of conflict coaching.
- CRES-1105: Navigating Intense Emotions: Equips students with techniques to navigate intense emotions in conflict situations.
- CRES-1231: Advanced Conflict Coaching: Helps students refine their conflict coaching skills and practice advanced approaches.
- CRES-1551: Assessment: Associate Certificate in Coaching: This mail-in assessment allows individuals to demonstrate their ability to apply learned skills in a simulated coaching session.
Module Description:
- Module 1: Introduction to Conflict Coaching (CRES-1100 or CRES-1101)
- Understanding conflict
- Types of conflict
- Collaborative approach to conflict resolution
- Stages of conflict coaching
- Introduction to coaching skills
- Module 2: Conflict Coaching Skills (CRES-1131)
- Active listening
- Powerful questioning
- Building rapport
- Feedback and reflections
- Facilitating communication
- Module 3: Navigating Emotions (CRES-1105)
- Impact of emotions on conflict
- Identifying and managing emotions
- De-escalation techniques
- Building emotional intelligence
- Module 4: Advanced Conflict Coaching Techniques (CRES-1231)
- Coaching frameworks and models
- Advanced communication skills
- Difficult conversations
- Coaching for empowerment
- Module 5: Assessment (CRES-1551)
- Preparing for a coaching session
- Conducting a coaching session
- Reflecting on coaching practice
Assessment:
The program incorporates a final assessment for evaluating learners' understanding and application of the learned skills. This assessment involves:
- Written or audio preparation: Preparing for a coaching session with a client.
- Role-played conflict coaching session: Recording an audio or video of a simulated coaching session.
- Self-evaluation: Providing a written evaluation of your performance in the role-play.
- Personal reflection: Reflecting on your learning throughout the program. This suggests an active learning environment where students may engage in interactive exercises, simulations, and group discussions. JIBC is known for its experienced and qualified faculty, so you can expect instructors with relevant expertise and practical experience in conflict resolution.
Careers:
The program prepares students for various career opportunities in the conflict resolution field, including:
- Mediator
- Specialized family mediator
- Consultant
- Positions with higher responsibilities in related fields While entry-level positions may be diverse, advancement often requires higher education and specialized knowledge.
Other:
- The program is currently closed to new enrollments as of Spring 2023.
- Learners enrolled prior to Spring 2023 can complete the program by August 31, 2027.
- Individuals enrolled can transfer to the Certificate in Collaborative Conflict Resolution until August 31, 2024.
- The program curriculum is delivered over twelve days of in-person training followed by submission of the mail-in assessment.
- Course schedules allow for individual enrollment or completing the entire certificate.
Justice Institute of British Columbia
Overview:
Justice Institute of British Columbia (JIBC) is a leading public safety educator in Canada. It offers a wide range of applied education, training, and research programs focused on justice and public safety. JIBC is committed to providing students with the skills and knowledge they need to succeed in their chosen careers.
Services Offered:
JIBC offers a variety of services to its students, including:
Financial Aid & Scholarships:
JIBC provides financial assistance to students in need, including scholarships, bursaries, and loans.Student Support:
JIBC offers a range of student support services, such as academic advising, career counseling, and mental health support.Indigenous Student Services:
JIBC has dedicated services for Indigenous students, including cultural support, academic advising, and mentorship programs.Student Conduct & Policies:
JIBC has clear policies and procedures regarding student conduct, academic integrity, and other important matters.Convocation:
JIBC holds a convocation ceremony each year to celebrate the achievements of its graduating students.The JIBC Bookstore:
The bookstore provides students with access to textbooks, course materials, and other supplies.Student Life and Campus Experience:
Key Reasons to Study There:
Exceptional Applied Education:
JIBC's programs are designed to provide students with the practical skills and knowledge they need to succeed in their chosen careers.Training and Research:
JIBC offers a variety of training programs and research opportunities in justice and public safety.Leading Public Safety Educator:
JIBC is recognized as a leader in public safety education in Canada.Academic Programs:
JIBC offers a wide range of academic programs in justice and public safety, including:
Criminal Justice:
JIBC offers programs in criminal justice, including law enforcement, corrections, and probation.Firefighting:
JIBC offers programs in firefighting, including fire suppression, fire prevention, and emergency medical response.Emergency Medical Services:
JIBC offers programs in emergency medical services, including paramedicine, first aid, and CPR.Security:
JIBC offers programs in security, including private security, law enforcement, and corporate security.Other Programs:
JIBC also offers programs in areas such as social work, psychology, and community justice.Other:
JIBC's New Westminster campus is located on the unceded Traditional Territories of the Qayqayt, Musqueam and Coast Salish Peoples.
