Advanced Diploma of Hospitality Management

Program Overview

The Advanced Diploma of Hospitality Management equips students with the skills and knowledge to excel as senior managers in the hospitality industry. The program covers a wide range of management aspects, including finance, marketing, customer service, and risk management. Graduates are prepared for management-level positions in various hospitality settings, such as restaurants, hotels, and event management. The program utilizes a blended learning approach and requires students to complete service periods in operational hospitality environments.

Program Outline

Advanced Diploma of Hospitality Management (SIT60322)

Degree Overview

This program aims to equip students with the skills and knowledge necessary to excel as highly skilled senior managers in the hospitality industry. The curriculum delves into a broad range of hospitality management aspects, including finance, marketing, customer service, human resources, risk management, and work health and safety. Graduates will be able to make strategic business decisions, oversee operations, and lead teams effectively.

Outline

The program consists of 33 units of competency, categorized into 14 core units and 19 elective units. The core units provide a strong foundation in essential management skills, while the electives allow students to specialize in specific areas of interest within the hospitality industry, such as accommodation services, cookery, food and beverage, and gaming.

Assessment

Assessment methods employed in the program include:

• Service periods: Students are required to complete a minimum of 4 service periods in an operational business environment where customer service takes place for the "Develop and manage quality customer service practices" unit.
• Hospitality service: Students will provide hospitality service to customers for a minimum of 36 complete service periods in an operational hospitality environment for the "Work effectively in hospitality service" unit.
• Written assignments: Students will complete written assignments to demonstrate their understanding of key concepts and their ability to apply theory to practical situations.
• Presentations: Students will deliver presentations to showcase their research, analysis, and communication skills.
• Examinations: Students may be required to sit for written examinations to assess their knowledge and understanding of specific topics.

Teaching

The program utilizes a blended learning approach, incorporating both face-to-face and online delivery methods. This allows students to benefit from the personalized attention of instructors in classroom settings while also enjoying the flexibility of online learning. The faculty comprises experienced professionals with extensive industry knowledge and a passion for teaching.

Careers

Graduates of the program can pursue diverse career paths within the hospitality industry, including:

• Area Manager
• Motel Manager
• Operations Manager
• Food and Beverage Manager
• Restaurant Manager
• Event Manager
• Accommodation Manager
The program prepares students for management-level positions in various hospitality settings, including restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops.

Other

• Offshore tuition fee: $19,000
• Onshore tuition fee: $18,000
• Program duration: 104 weeks
• Pre-enrolment consultation session is mandatory.

• Students must be 18 years or older and have successfully completed Australian Year 12 or an equivalent qualification.

• A minimum IELTS score of 6.0 or equivalent is required.

• Students must have access to the following IT equipment: desktop or laptop with recommended system requirements, a webcam, audio input and output, and a headset or earbuds with a microphone.

• Students must have access to a reliable, high-speed broadband internet connection.