Professional Training & Development
Program Overview
The Emirates Academy of Hospitality Management (EAHM) offers professional training and development programs to enhance the skills and knowledge of hospitality professionals. These programs provide industry-recognized certifications and focus on areas such as leadership, guest service, financial management, and human resources. EAHM's programs are taught by experienced industry professionals and prepare graduates for various career opportunities in the hospitality industry.
Program Outline
Professional Training & Development Programs at EAHM
Overview:
The Emirates Academy of Hospitality Management (EAHM) offers several professional training and development programs for individuals seeking to advance their hospitality careers. These programs are designed to provide participants with the necessary knowledge, skills, and industry certifications to excel in their chosen field.
Program Objectives:
- Enhance the skills and knowledge of hospitality professionals.
- Equip participants with industry-recognized certifications.
- Provide opportunities for personal and professional development.
- Contribute to the overall growth and advancement of the hospitality industry.
Available Programs:
- Wine and Spirit Education Trust (WSET) Qualification:
- Teaches participants about wines and wine-producing regions worldwide.
- Offered in partnership with the Burj Al Arab hotel.
- Levels 1 and 2 available.
- Leader as Coach Boot Camp:
- Focuses on developing coaching skills for effective leadership.
- Includes modules on emotional intelligence, coaching models, and practical application.
- Certified Hospitality Supervisor (CHS®):
- Equips participants with essential supervisory skills in leadership, time management, and communication.
- Leads to the internationally recognized CHS® designation.
- Financial Awareness for Non-Financial Managers:
- Designed to improve financial literacy and understanding of planning and control processes in service organizations.
- Utilizes case studies and real-world scenarios for practical application.
- Human Resources Management:
- Provides a comprehensive overview of human resource management principles and practices.
- Covers topics like recruitment, training, development, compensation, and employee engagement.
- Guest Service Gold®:
- A comprehensive program focused on developing exceptional guest service skills.
- Includes training, employee certification, and property certification.
- Applicable to various service industries, not just hospitality.
- Hospitality Revenue Management - HOSPA:
- Collaboration with HOSPA, specializing in financial and revenue management.
- Provides specialized training programs to equip professionals with the necessary skills and knowledge.
Other Programs:
EAHM offers additional programs on demand, including:
- Hotel Management
- Culinary Arts
- Event Management
- Tourism Management
Assessment:
Assessment methods vary depending on the program. Some programs may utilize:
- Written exams
- Practical assessments
- Case studies
- Presentations
- Projects
Teaching:
EAHM employs experienced industry professionals as instructors. Teaching methods include:
- Interactive lectures
- Group discussions
- Case studies
- Simulations
- Practical exercises
Careers:
EAHM's programs prepare graduates for various career opportunities in the hospitality industry. Some potential career paths include:
- Hotel management
- Restaurant management
- Event planning
- Human resources
- Marketing
- Sales
- Finance
- EAHM offers flexible learning options, including full-time, part-time, and online programs.
- EAHM has partnerships with leading hospitality organizations, providing students with networking and internship opportunities.
- EAHM graduates are highly sought after by employers in the hospitality industry.
However, some majors may require a GPA or courses with certain grades.
- English Language Proficiency: You must demonstrate English language proficiency by scoring at least a 6.5 on the IELTS or 80 on the TOEFL.
- Work Experience: You are preferred to have 2 years of full-time equivalent work experience. It should be in the hospitality industry in the relevant job function.
- References: You must provide two references from your previous employers.
- Interview: You will be invited for an interview as the final step in the application process.
- Minimum GPA: Students must have a minimum GPA of 3.0 for Bachelor's or 3.2 cumulative GPA for Master's programs. This may vary per program.
- English Language Proficiency: This is required for non-native speakers as you may need to demonstrate English language proficiency with a score of 6.5 IELTS, 80 TOEFL, or comparable.
- Standardized Test Scores: Some programs may require specific standardized test scores such as GRE, GMAT, or SAT.
- Other Requirements: This may include letters of recommendation, essays, resumes, and specific coursework depending on the program. It is important to note that these are just general requirements and may vary depending on the specific program you are interested in.
