MA Leading Tourism and Hospitality: Luxury Management & Guest Experience

Program Overview

This MA program in Leading Tourism and Hospitality: Luxury Management & Guest Experience immerses students in the field, providing knowledge and skills from top industry brands. It emphasizes sustainable strategic thinking, management principles, and the global business environment, with a focus on luxury hospitality management and enhancing the customer experience. Graduates gain industry experience through internships and access to a global professional networking platform.

Program Outline

Degree Overview:

MA Leading Tourism and Hospitality: Luxury Management & Guest Experience

This postgraduate program delves into the world of luxury hospitality management, equipping students with the knowledge and skills needed to excel in this demanding yet rewarding industry. The program is designed to:

• Immerse students in the field of luxury hospitality management.

• Offer knowledge and skills from the practices of top industry brands.

• Cultivate overall tourism awareness and a culture of hospitality.

• Enhance the customer experience.

Objectives:

• Develop expertise in the principles and functions of Business Administration within the Hospitality industry.

• Emphasize sustainable strategic thinking and operational culture.

• Provide a deep understanding of management principles such as strategic management, organisational behavior, marketing, and human resource management.

• Offer a comprehensive overview of the interactions between management and the broader economic environment.

• Draw examples from various hospitality contexts, such as hotels, trade shows, festivals, sports events, and product launches.

• Enable students to specialize through their dissertation and gain valuable experience through internships in managerial positions.

• Provide students with first-hand knowledge through lecturers and industry professionals sharing their international and domestic experiences.

Program Description:

The MA Leading Tourism and Hospitality: Luxury Management & Guest Experience program focuses on the following key areas:

• Tourism and Hospitality Asset & Revenue Management
• Sustainable Tourism Business & Development
• Operational Excellence & Innovation
• The Global Business Environment & the Luxury Experience
• Research Methodologies
• Building and Managing a Luxury Brand
• Internship + Business Project OR Independent Studies (Dissertation)

Other:

• This program is offered in collaboration with the University of Derby, a TOP3 UK University for Hospitality, Tourism and Events studies (Guardian University Guide 2023).
• The program is conducted in collaboration with leading Greek and international 5-star hotel chains.
• Students have the opportunity to undertake projects and paid positions of responsibility, guided by renowned professionals in the hotel industry.
• The program is tailored to working individuals, with flexible blended teaching & learning and assessment through professionally oriented coursework.
• Teaching is in English, ensuring graduates meet the demands of the profession with excellent knowledge of the English language and terminology.
• The program features innovative content, designed in collaboration with top industry experts.
• Teaching is based on the latest industry trends and supported by a large industry network.
• The teaching staff consists of specialized industry professionals with extensive academic experience.
• Learning is active and experiential, through field trips, simulations & workshops, participation in events, and industry guest lectures.
• Students have the opportunity to gain valuable industry experience through practical training and internships in managerial positions.
• Graduates gain access to the Hosco platform, the largest, global professional networking platform in the tourism industry, expanding their career prospects globally.
• Graduates receive global professional recognition as associate members (AIH) at the Institute of Hospitality.