Program Overview
The Flight Services Ontario College Certificate Program equips individuals with the knowledge and skills to excel as Flight Attendants. Through a combination of theory and hands-on experience, the program covers passenger service, emergency procedures, and leadership skills. Graduates are prepared for careers with airlines, including Air Canada and WestJet, as well as other roles in the aviation industry. The program offers a part-time study option and has strong industry connections for networking and job placement opportunities.
Program Outline
Flight Services Ontario College Certificate Program Information Extraction:
Degree Overview:
This program focuses on equipping individuals with the knowledge and skills required to excel as Flight Attendants within the airline industry. Through a combination of theory and hands-on experience, the program delves into the responsibilities and duties of flight attendants, emphasizing passenger service, emergency procedures, and leadership skills. Graduates are well-prepared to provide exceptional passenger experiences and navigate diverse situations while ensuring safety and well-being on board.
Outline:
- Semester 1:
- FLIE 1000 - French for the Hospitality Industry
- FLIE 1001 - The Flight Attendant
- FLIE 1002 - Certifications for the Hospitality Industry
- TOUR 1008 - Introduction to Hospitality Services
- TOUR 1009 - Dynamics of Hospitality and Tourism
- One Communications course (selected during registration)
- Semester 2:
- FLIE 2000 - Advanced Crew Duties
- FLIE 2001 - Human Factors and Crew Resource Management
- FLIE 2002 - Special Situation and Abnormal Procedures
- FLIE 2003 - Crew Scheduling and Operations
- One Aviation Law/Regulations course
Assessment:
- Assignments and projects: These assess students' understanding of key concepts and their ability to apply them to real-world scenarios.
- Midterm and final exams: These evaluate students' knowledge acquisition and overall comprehension of the program material.
- Practical assessments: These assess students' ability to perform specific tasks related to the flight attendant role, including emergency procedures, customer service, and communication skills.
Teaching:
- Experienced faculty: Instruction is provided by industry professionals with extensive experience in aviation and flight attendant training.
- Interactive learning: The program utilizes a variety of teaching methods, including lectures, discussions, case studies, simulations, and practical exercises.
- State-of-the-art facilities: Students have access to modern classrooms, laboratories, and flight simulators that mimic real-world aircraft environments.
Careers:
- Flight Attendant with various airlines: Graduates can pursue careers with both domestic and international airlines, including Air Canada, WestJet, and regional carriers.
- Passenger service representative: This role involves assisting passengers at airports and on board aircraft with check-in, boarding, and baggage handling.
- Check-in agent: This role involves verifying travel documents, issuing boarding passes, and managing passenger check-in at airport counters.
- Airline reservation agent: This role involves assisting customers with booking flights, providing information about fares and schedules, and managing reservations.
Other:
- Part-time study option: The program can be completed on a part-time basis, allowing for flexibility for individuals with other commitments.
- Jazz Aviation Pathways Program: Graduates are eligible for referral to flight attendant positions at Jazz Aviation upon meeting eligibility requirements.
- Strong industry connections: The program partners with various airlines and industry organizations, providing students with access to networking opportunities and potential job placements. It is recommended to visit the official program website for the most up-to-date information.
