Parts, Warehousing, Logistics & Distribution
Program Overview
The Parts & Warehousing program at Kwantlen Polytechnic University equips students with the knowledge and skills for careers in the parts and service industry. The program covers inventory management, ordering, billing, parts identification, processes, customer service, and computerized software applications. Graduates are prepared for entry-level positions in automotive, commercial transport, heavy duty, marine, and warehousing industries. The program also provides credit towards the Partsperson apprenticeship program.
Program Outline
Extracted Information about Parts & Warehousing Program at Kwantlen Polytechnic University:
Degree Overview:
Overview:
The Parts & Warehousing program at Kwantlen Polytechnic University prepares students for employment in the parts and service industry within various sectors such as automotive, commercial transport, heavy duty, marine, and warehousing.
Objectives:
- Equip students with knowledge and skills in inventory management, ordering, billing, identification, processes, and customer service.
- Utilize various computerized software applications relevant to the industry.
- Apply practical skills through supporting the Cloverdale campus Auto Service Parts Department.
- Provide credit for the first level of apprenticeship technical training and 300 work-based hours towards the Partsperson apprenticeship programs.
Description:
The program emphasizes the flow of parts and accessories from manufacturers to consumers, including documentation and tracking throughout the process. Students learn how to receive and sort incoming materials, maintain shipping and receiving records, process purchases, and reconcile inventories.
Outline:
Content:
The program covers a variety of topics related to parts and warehousing, including:
- Inventory management
- Ordering and billing
- Parts identification
- Processes and procedures
- Customer service
- Computerized software applications
Structure:
The program is offered in two formats:
- Foundation: A 20-week online program that prepares students for entry-level positions in the industry.
- Apprenticeship: A 3-week online program that provides training for Levels 1, 2, and 3 of the Partsperson apprenticeship program.
Course Schedule:
The program schedule can be found on the KPU calendar.
Individual Modules:
- Module 1: Introduction to Parts & Warehousing: This module provides an overview of the industry and the role of a Parts & Warehousing Person.
- Module 2: Inventory Management: This module covers the principles and techniques of inventory management, including forecasting, ordering, and stock control.
- Module 3: Ordering and Billing: This module focuses on the process of ordering parts and accessories, including pricing, discounts, and invoicing.
- Module 4: Parts Identification: This module teaches students how to identify and classify parts using various methods, including part numbers, descriptions, and specifications.
- Module 5: Processes and Procedures: This module covers the various processes and procedures involved in the parts and warehousing industry, including receiving, shipping, and quality control.
- Module 6: Customer Service: This module focuses on providing excellent customer service to internal and external customers.
- Module 7: Computerized Software Applications: This module introduces students to various computerized software applications used in the industry, including inventory management systems, ordering systems, and billing systems.
Assessment:
Assessment Methods:
The program uses a variety of assessment methods, including:
- Assignments
- Quizzes
- Exams
- Practical projects
- Work-based learning
Assessment Criteria:
The program assesses students on their knowledge, skills, and abilities in the following areas:
- Inventory management
- Ordering and billing
- Parts identification
- Processes and procedures
- Customer service
- Computerized software applications
Teaching:
Teaching Methods:
The program uses a variety of teaching methods, including:
- Lectures
- Tutorials
- Group work
- Practical exercises
- Online learning
Faculty:
The program is taught by experienced faculty with expertise in the parts and warehousing industry.
Unique Approaches:
The program incorporates a work-based learning component, which allows students to apply their skills in a real-world setting.
Careers:
Potential Career Paths:
Graduates of the program can pursue careers in a variety of industries, including:
- Automotive
- Commercial transport
- Heavy duty
- Marine
- Warehousing
Career Opportunities:
Potential career opportunities include:
- Partsperson
- Inventory specialist
- Warehouse associate
- Logistics coordinator
- Customer service representative
Career Outcomes:
Graduates of the program are well-prepared for entry-level positions in the parts and warehousing industry. They can also pursue further education and training to advance their careers.
Other:
Program Length:
The Foundation program is 20 weeks, and the Apprenticeship program is 3 weeks.
Delivery Mode:
Both programs are offered online.
Fees:
Information about fees can be found on the KPU website.
Admission Requirements:
Information about admission requirements can be found on the KPU website.
Application Process:
Information about the application process can be found on the KPU website.
