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Students
Tuition Fee
GBP 720
Per course
Start Date
Medium of studying
Blended
Duration
12 months
Program Facts
Program Details
Degree
Diploma
Major
Management | Customer Service Management | Public Relations
Area of study
Business and Administration
Education type
Blended
Timing
Part time
Course Language
English
Tuition Fee
Average International Tuition Fee
GBP 720
About Program

Program Overview


The University Advanced Diploma in Management and Coordination of Family Liaison is a 12-month part-time program that equips professionals with the skills to effectively manage and coordinate family liaison during complex investigations and emergencies. Through a blend of interactive teaching methods, participants enhance their abilities in strategic development, stakeholder engagement, communication, deployment strategies, and welfare considerations. The program prepares graduates for careers as Family Liaison Coordinators/Advisers, Family Liaison Officers, and Senior Investigating Officers.

Program Outline


University Advanced Diploma in Management and Coordination of Family Liaison


Degree Overview

This 12-month part-time program provides professionals with the knowledge and skills needed to effectively manage and coordinate family liaison during complex investigations, serious incidents, and major emergencies. It focuses on enhancing participants' skills in:

  • Strategic development and risk assessment
  • Stakeholder management and engagement
  • Effective communication and negotiation
  • Deployment strategies and practical considerations
  • Evaluation and welfare of both families and staff involved in investigations and incidents.
  • Tactical advising for Senior Investigating Officers.

Outline


Program Content:

  • Roles and responsibilities of a family liaison coordinator and advisor.
  • Structures of family liaison strategy and risk assessment documents.
  • Welfare considerations for families and family liaison officers.
  • Collaboration and communication within multi-agency settings.
  • Evaluation of deployment materials and maintaining engagement records.

Teaching:

  • Teaching Method: This program uses a blend of interactive methods:
  • Presentations
  • by expert practitioners
  • Group discussions
  • Practical exercises
  • to apply learned concepts
  • Formative assessments
  • Tutorials
  • for individual guidance
  • Time Commitment: This part-time program requires attending university campus for three consecutive days at your chosen location.
  • Independent Study: The remaining course duration involves self-directed study, which includes:
  • Preparing for assessments
  • Work-based learning
  • Problem-based learning
  • Bridging knowledge gaps

Careers:

  • The program equips graduates with skills and knowledge for careers as:
  • Family Liaison Coordinator/Adviser
  • Family Liaison Officer
  • Senior Investigating Officer
  • Other roles within investigations and major incident settings.

Other:

  • This program is available for both self-funded applicants and those with financial support from employers.
  • Participants can access dedicated online support from program leaders, materials, and other resources throughout the course.
  • Wi-Fi and computer facilities are readily available on campus for all students.
  • This program is designed to meet the needs of forces and organizations that previously conducted the family liaison course, providing continuous professional development for individuals with existing experience and competence within the role.
  • The University reserves the right to make necessary modifications to the course content while ensuring prospective students are informed about changes in writing.
  • Please always refer to the official University Advanced Diploma in Management and Coordination of Family Liaison website and program documentation for the most accurate and current information. I hope this detailed extraction provides you with a comprehensive understanding of the program and its various elements. If you have any further questions, please don't hesitate to ask.
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