Graduate Certificate in Health Service Management (Safety and Quality)

Program Overview

The Graduate Certificate in Health Service Management (Safety and Quality) equips students with a deep understanding of the National Safety and Quality Health Service Standards and National Model Clinical Governance Framework. Through coursework and industry engagement, students develop practical competencies in clinical governance, safety, and quality management, preparing them for careers in healthcare management, quality improvement, and risk management.

Program Outline

Degree Overview:

• Overview:
• The Graduate Certificate in Health Service Management (Safety and Quality) develops knowledge, analysis skills, and practical competencies through the utilization of the National Safety and Quality Health Service Standards and National Model Clinical Governance Framework.
• The underlying theories, models, purpose, evidence, application, and review systems for each standard are investigated.
• Opportunities are provided to engage with Australian experts and participate in industry case studies and analysis.
• Objectives:
• Develop an in-depth understanding and practical application of the National Model Clinical Governance Framework and National Safety and Quality Health Service Standards (NSQHSS).
• Acquire the knowledge and competencies to review the overarching National Model Clinical Governance Framework to determine appropriate governance, accountability, and transparency systems.
• Analyze organizational management requirements and clinical systems for effectiveness.

Outline:

• Content:
• Clinical governance in healthcare
• Integrating governance systems and structures into safety and quality in healthcare
• Communicating safety and quality in healthcare
• Principles and models for engagement with consumers in healthcare
• Structure:
• 4 x 12.5 credit point coursework units
• Part-time study
• Fully online delivery, with optional half-day masterclasses in Sydney
• Individual Modules:
• BAA543 Clinical Governance in Healthcare:
Examines theories of regulation, governance, and national standards for accreditation.
• BAA544 Integrating Governance Systems and Structures into Safety and Quality in Healthcare:
Draws upon implementation science and organizational reliability to illuminate safety and quality centrality to clinical governance.

Careers:

• Potential career paths include:
• Health Service Manager
• Quality Improvement Officer
• Risk Manager
• Clinical Governance Officer