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Students
Tuition Fee
USD 855
Per year
Start Date
Medium of studying
Fully Online
Duration
2 months
Program Facts
Program Details
Degree
Courses
Major
Customer Service Management | Marketing | Sales
Area of study
Business and Administration
Education type
Fully Online
Timing
Full time
Course Language
English
Tuition Fee
Average International Tuition Fee
USD 855
Intakes
Program start dateApplication deadline
2024-04-01-
2024-06-01-
About Program

Program Overview


This 11-week online course covers relationship-driven customer management systems, customer profiling, market segmentation, customer service, retention, and CRM software. Led by instructor Nance Rosen, the course provides a foundation for careers in sales and marketing, and contributes towards certificates and specializations in these fields.

Program Outline

Outline:


Course Content:

  • Relationship-driven customer management systems
  • Customer profiling
  • Market segmentation
  • Customer service
  • Retention
  • Relational databases
  • CRM software
  • Return on investment from sales and marketing expenditures

Course Structure:

  • Online course
  • 11 weeks
  • No set meeting times

Individual Modules:

This information is not provided in the context.


Assessment:

This information is not provided in the context.


Teaching:

  • Instructor: Nance Rosen

Careers:

  • This course applies towards the following certificates & specializations:
  • Professional Selling and Sales Management
  • General Business Studies with Concentration in Marketing
SHOW MORE
About University
Masters
Foundation
Courses

UCLA Extension


Overview:

UCLA Extension is a renowned continuing education institution affiliated with the University of California, Los Angeles (UCLA). It offers a wide range of courses, certificates, and specializations designed for professional development, career advancement, and personal enrichment.


Services Offered:

UCLA Extension provides a comprehensive suite of services for its students, including:

    Courses:

    Hundreds of open-enrollment courses are available in various fields of study, delivered online, in-person, or in a hybrid format.

    Certificates:

    Students can earn certificates in specialized areas, demonstrating their expertise and enhancing their career prospects.

    Specializations:

    Short series of courses designed to quickly equip students with in-demand skills and knowledge in focused areas.

    Student Services:

    UCLA Extension offers comprehensive support services, including enrollment assistance, financial aid, scholarships, transcripts, career services, and international student support.

    Corporate Education:

    Custom programs and corporate training solutions are available to meet the professional development needs of organizations.

Student Life and Campus Experience:


Key Reasons to Study There:

    UCLA Affiliation:

    Students benefit from the prestige and reputation of UCLA, a world-class research university.

    Industry Experts:

    Courses are taught by experienced professionals and industry leaders, providing practical and relevant knowledge.

    Flexible Learning:

    UCLA Extension offers a variety of learning formats, including online, in-person, and hybrid options, catering to diverse schedules and preferences.

    Career Advancement:

    Certificates and specializations can enhance career prospects and open doors to new opportunities.

    Personal Enrichment:

    Courses and programs cater to personal interests and provide opportunities for lifelong learning.

Academic Programs:

UCLA Extension offers a wide range of academic programs across various fields, including:

    Accounting & Finance

    Architecture & Interior Design

    Business & Management

    Communications

    Design & Arts

    Digital Technology

    Education

    Engineering

    Entertainment

    Environmental Studies & Public Policy

    Health Care & Counseling

    Humanities & Social Sciences

    Landscape Architecture & Horticulture

    Legal Programs

    Real Estate

    Sciences & Math

    Writing


Other:

UCLA Extension is accredited by the Western Association of Schools and Colleges (WASC), ensuring the quality and rigor of its programs.

Total programs
1698
Admission Requirements

Outline:


Course Content:

  • Relationship-driven customer management systems
  • Customer profiling
  • Market segmentation
  • Customer service
  • Retention
  • Relational databases
  • CRM software
  • Return on investment from sales and marketing expenditures

Course Structure:

  • Online course
  • 11 weeks
  • No set meeting times

Individual Modules:

This information is not provided in the context.


Assessment:

This information is not provided in the context.


Teaching:

  • Instructor: Nance Rosen

Careers:

  • This course applies towards the following certificates & specializations:
  • Professional Selling and Sales Management
  • General Business Studies with Concentration in Marketing
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