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Students
Tuition Fee
Start Date
Medium of studying
Fully Online
Duration
Program Facts
Program Details
Degree
Courses
Major
Management | Operations Management
Area of study
Business and Administration
Education type
Fully Online
Course Language
English
About Program

Program Overview


This online TQM program provides a comprehensive understanding of Total Quality Management principles and practices. Through flexible modules, participants explore systems thinking, performance measurement, employee and customer focus, process management, strategic planning, and TQM implementation. The program is designed for professionals seeking career advancement in health, safety, and environmental management.

Program Outline

Outline:


Course Content:

  • Systems Thinking and Profound Change
  • Performance Measurement
  • Employee Focus
  • Customer Focus
  • Process Management
  • Strategic Planning
  • Implementing TQM

Course Structure:

  • Online delivery mode
  • Flexible schedule
  • Begin at any time

Individual Modules with Descriptions:

  • CHSE 0601 Systems Thinking - A Profound Change: Understanding systems thinking and its application in organizations.
  • CHSE 0602 Performance Measurement: Developing and implementing performance measurement systems for continuous improvement.
  • CHSE 0603 Employee Focus: Empowering employees and fostering a culture of continuous learning.
  • CHSE 0604 Customer Focus: Identifying and meeting customer needs and expectations.
  • CHSE 0605 Process Management: Optimizing processes for efficiency and effectiveness.

Careers:

  • Potential career opportunities in health, safety, and environmental management.
  • Eligible for Continuing Maintenance Points (CMPs) from the Board of Canadian Registered Safety Professionals (BCRSP).
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