Certificate III in Business

Program Overview

The BSB30120 Certificate III in Business is a blended learning program that equips individuals with a broad range of business competencies. Delivered over 78 weeks, the course includes units in critical thinking, workplace wellbeing, communication, document production, and sustainable work practices. Students engage in face-to-face classes and online learning, and are assessed through demonstrations, presentations, and written reports. The program prepares graduates for entry-level roles in various business settings, such as customer service, data entry, and administration.

Program Outline

Outline:

• The BSB30120 Certificate III in Business is a qualification that reflects the role of individuals who apply a broad range of competencies in a varied work context using some discretion, judgement and theoretical knowledge.
• The course duration is up to 78 weeks.
There are 60 weeks of course delivery plus 18 weeks term break.
• The course is offered in a blended mode of delivery and assessment.
• Students are required to attend 15 hours face-to-face full-time classroom study plus complete 5 hours of structured online learning every week.
• The course content includes the following units:
• BSBCRT311 Apply critical thinking skills in a team environment
• BSBPEF201 Support personal wellbeing in the workplace
• BSBPEF301 Organise personal work priorities
• BSBXCM301 Engage in workplace communication
• BSBTEC301 Design and produce business documents
• BSBOPS301 Maintain business resources
• BSBWHS311 Assist with maintaining workplace safety
• BSBTEC303 Create electronic presentations
• BSBSUS211 Participate in sustainable work practices
• BSBTEC302 Design and produce spreadsheets
• BSBTWK301 Use inclusive work practices
• BSBWRT311 Write simple documents
• BSBOPS305 Process customer complaints

Assessment:

• Students access the assessments through ELearn.
• Assessment methods include:
• Demonstrations • Presentations • Class Tests • Projects • Written Reports

Teaching:

• The course is provided through the Mercury Colleges ELearn platform.
Your teachers deliver lectures and tutorials face to face on campus plus students are to complete weekly study online through ELearn.

Careers:

• Customer Service Advisor
• Data Entry Operator
• Clerk
• Typist
• Word Processing Operator
• Administration Assistant
• Information Desk Clerk
• Receptionist