Quality Management [Graduate Certificate]

Program Overview

This program provides advanced knowledge and skills in quality management, including core courses in total quality management, statistical process control, and design of experiments. Students can choose a restricted elective to specialize in areas such as continuous improvement, quality auditing, or customer satisfaction measurement. The program prepares graduates for careers in quality assurance, process improvement, and other quality-related roles.

Program Outline

Outline:

• Required Core Courses: 15 hours
• QUAL 546 Total Quality Management 3 hrs
• QUAL 550 Advanced Statistical Process Control 3 hrs
• QUAL 551 Design of Experiments 3 hrs
• QUAL 552 Quality Planning 3 hrs
• QUAL 559 Cost of Quality 3 hrs
• Restricted Elective: 3 hours
• Choose three credit hours from the following.
Course selection subject to approval by your program advisor.
• QUAL 548 Tools for Continuous Improvement 3 hrs
• QUAL 555 Quality Auditing 3 hrs
• QUAL 556 Human Aspects of Continuous Improvement 3 hrs
• QUAL 557 Measuring Customer Satisfaction 3 hrs
• QUAL 568 Lean Service Quality 3 hrs
• QUAL 655 Technical Six Sigma 3 hrs