PC Support and Network Management, Certificate of Achievement

Program Overview

The PC Support and Network Management Certificate of Achievement program equips students with the skills for entry-level positions in information systems roles. The program covers essential topics in computer and network support, including computer user support, help desk concepts, and system administration. Graduates are qualified for positions such as business applications specialist, PC network support technician, and information systems/database specialist.

Program Outline

Degree Overview:

Overview:

• The PC Support and Network Management Certificate of Achievement (C) program provides training for individuals seeking immediate employment in information systems roles within business, government, and industrial settings.
• The program equips students with the skills required for entry-level positions or career advancement in areas such as business applications specialist, PC network support technician, and information systems/database specialist.

Outline:

Content and Structure:

• The Certificate program covers essential topics in computer and network support, including:
• Introduction to Computers and Information Systems
• Computer User Support
• Help Desk Concepts
• Virtualization Concepts or Cloud Computing Essentials or Cloud Implementation
• Windows PowerShell
• UNIX/LINUX System Administration or VMware vSphere System Administration or Apple macOS System Administration
• MS Windows Server System Administration
• MS Windows Desktop System Administration
• A+ Computers and Network Support
• Networking Essentials
• Introduction to Computer Applications

Careers:

Potential Career Paths:

• The completion of this Certificate program qualifies graduates for entry-level positions in the following areas:
• Business applications specialist
• PC network support technician
• Information systems/database specialist