Graduate Certificate in Client Assessment and Case Management

Program Overview

This program provides advanced training in domestic and family violence support, with a focus on ethical practice, case management, and working with diverse populations. Students can choose from elective units tailored to specific delivery settings, such as No to Violence, Boorndawan Willam Aboriginal Healing Service, or public delivery. The program prepares graduates for careers in domestic and family violence support, including roles such as case workers, case managers, and men's behavior change group facilitators.

Program Outline

Outline:

• Core units:
• Lead and influence ethical practice
• Facilitate goal-directed planning
• Implement case management practice
• Work with carers and/or families in complex situations
• Undertake advanced client assessment
• Manage and promote diversity
• Lead own professional development
• Elective units:
• No to Violence (NTV) delivery
• Establish change-promoting relationships with users of domestic and family violence
• Promote accountability and assist users of domestic and family violence to accept responsibility
• Plan and conduct group activities
• Boorndawan Willam Aboriginal Healing Service (BWAHS) delivery
• Provide domestic and family violence support in Aboriginal and Torres Strait Islander communities
• Manage responses to domestic and family violence in family work
• Public delivery
• Provide domestic and family violence support in Aboriginal and Torres Strait Islander communities
• Establish change-promoting relationships with users of domestic and family violence
• Work with a child-focused approach

Careers:

• Men's behavior change group facilitator
• Family assessment worker
• Case worker
• Case manager
• Client assessment coordinator