Diploma of Library and Information Services

Program Overview

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The Diploma of Library and Information Services is an industry-accredited course that prepares students to work with large volumes of information across agencies, institutions, and organizations. The program provides students with communication, teamwork, problem-solving, research, and technology skills. Graduates can pursue careers as library assistants, library technicians, systems librarians, digital services officers, information services officers, and special collections officers.

Program Outline

Degree Overview:

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Overview:

The Diploma of Library and Information Services is an industry-accredited course that prepares students to work with large volumes of information across agencies, institutions, and organizations.

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Objectives:

• Develop cataloguing and collection management skills
• Enhance customer service expertise
• Acquire digital skills for diverse industry applications

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Program Description:

This nationally approved vocational course is recognized throughout Australia and provides students with:

• Communication skills
• Teamwork abilities
• Problem-solving capabilities
• Research proficiency
• Initiative and enterprise
• Planning and organizing technology

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Outline:

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Content:

• Monitor compliance with copyright and license requirements
• Extend literacy skills to locate information
• Identify and resolve client ICT problems
• Consolidate and maintain library industry knowledge
• Search library and information databases
• Use advanced functions of integrated library management systems
• Promote literature and reading
• Develop community and stakeholder relationships in a library environment
• Develop and promote library activities, events, and public programs
• Undertake cataloguing activities
• Contribute to collection management
• Provide subject access and classify material
• Deliver and monitor a service to customers
• Review and maintain organization's digital presence
• Promote workplace cybersecurity awareness and best practices
• Provide work skill instructions

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Structure:

• 16 units total
• 4 core units
• 12 elective units
• 70 hours of work placement

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Course Schedule:

• Online delivery, part-time
• Two years of study
• Two units per block over two years
• Each block is nine weeks
• Scheduled webinars (video conferencing) every two weeks for each unit
• Webinars are recorded for review
• Two optional library excursions in Melbourne per year

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Individual Modules with Descriptions:

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Core Units:

• Monitor compliance with copyright & license requirements: Understand copyright and licensing regulations, monitor compliance, and ensure ethical use of information.
• Extend own literacy skills to locate information: Develop advanced literacy skills to effectively search, evaluate, and retrieve information from various sources.
• Identify & resolve client ICT problems: Troubleshoot and resolve common ICT issues faced by library clients, providing technical support and guidance.
• Consolidate & maintain library industry knowledge: Stay abreast of current trends and developments in the library industry, maintaining a comprehensive understanding of best practices and emerging technologies.

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Elective Units:

• Search library and information databases: Master advanced search techniques to effectively navigate library databases and retrieve relevant information.
• Use advanced functions of integrated library management systems: Utilize advanced features of library management systems to manage library operations, including cataloguing, circulation, and user services.
• Promote literature & reading: Develop strategies to promote reading and literacy, fostering a love of literature and encouraging lifelong learning.
• Develop community & stakeholder relationships in a library environment: Build and maintain relationships with the community and stakeholders, understanding their needs and tailoring library services accordingly.
• Develop & promote library activities, events & public programs: Plan and implement engaging library activities, events, and public programs that cater to diverse audiences and promote the library's role in the community.
• Undertake cataloguing activities: Apply cataloguing principles and standards to organize and describe library materials, ensuring accessibility and discoverability.
• Contribute to collection management: Participate in the development and management of library collections, selecting, acquiring, and maintaining materials to meet user needs.
• Provide subject access and classify material: Assign subject headings and classification codes to library materials, enabling effective organization and retrieval of information.
• Deliver & monitor a service to customers: Provide exceptional customer service in a library setting, meeting user needs, resolving inquiries, and ensuring satisfaction.
• Review and maintain organisation’s digital presence: Monitor and maintain the library's digital presence, ensuring accessibility, usability, and alignment with the organization's brand and mission.
• Promote workplace cyber security awareness and best practices: Educate staff and users on cybersecurity best practices, promoting a secure and responsible online environment.

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Careers:

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Potential Career Paths:

• Library assistant
• Library technician
• Systems librarian
• Digital services officer
• Information services officer
• Special collections officer

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Opportunities and Outcomes:

• Employment in diverse industries, including libraries, archives, museums, and information centers
• Advancement to higher-level positions within the library and information sector
• Opportunities for further education, such as a Bachelor of Business or Bachelor of Business Analytics and Analysis