Conflict Resolution and Mediation (graduate certificate)

Program Overview

The Conflict Resolution and Mediation graduate certificate program at Durham College equips students with the skills and knowledge to effectively resolve conflicts in various settings. Through a combination of theoretical and experiential learning, students develop conflict analysis, resolution, and communication skills. The program includes a unique conflict resolution service where students gain hands-on experience, preparing them for careers in conflict resolution, mediation, and related fields.

Program Outline

Degree Overview:

Overview:

The Conflict Resolution and Mediation (graduate certificate) program at Durham College equips students with the skills and knowledge necessary to effectively resolve conflicts in various settings. The program emphasizes the development of conflict analysis, conflict resolution, and conflict communication skills. Graduates are prepared to resolve conflicts, negotiate, and mediate in both formal and informal situations, including in the workplace, communities, and families. The program includes a unique experiential learning component where students operate a conflict resolution service to support other students in preventing and resolving interpersonal conflict. This hands-on experience enhances on-the-job effectiveness and ensures graduates are well-equipped to handle diverse conflict scenarios.

Objectives:

• To develop a comprehensive understanding of conflict resolution theory and practice.
• To equip students with the skills and knowledge to effectively resolve conflicts in various settings.
• To prepare students for careers in conflict resolution, mediation, and related fields.

Outline:

The Conflict Resolution and Mediation program consists of two semesters, with a total of seven required courses. The courses cover a range of topics, including:

Semester 1

• Campus Conflict Resolution Services 1 (CCRS 1307)
• Experiential Learning 1 (CRMD 1100)
• Introduction to Mediation and Ethics (ETHC 1100)
• Family Mediation 1 (FMED 1300)
• Conflict Identification, Assessment & Analysis (IDNT 1300)
• Legal Relationships & Civil Process For Non-Lawyers (LAWW 1101)
• Introduction To Negotiation (NEGT 1301)

Semester 2

• Campus Conflict Resolution Services 2 (CCRS 2311)
• Community Mediation (CMED 1301)
• Experiential Learning 2 (CRMD 1200)
• Family Mediation 2 (FMED 2300)
• Restorative Practices (JMED 1301)
• Conflict Management In The Workplace (MEDB 2301)

Practice Of Mediation (MEDT 2301)

Choose one of the following:

• Conflict Management (MGMT 1228)
• Resiliency In Society: The Bridges and Barriers (RESL 2100)
• Family Law (1 and 2) (LAWW 1202)

Assessment:

The assessment methods used in the Conflict Resolution and Mediation program vary depending on the course. However, common assessment methods include:

• Exams (midterms and finals)
• Quizzes
• Assignments (essays, case studies, presentations)
• Participation in class discussions and activities
• Experiential learning projects

Teaching:

The Conflict Resolution and Mediation program is taught by a team of experienced faculty members who are experts in the field. The program uses a variety of teaching methods, including:

• Lectures
• Discussions
• Case studies
• Role-playing
• Simulations
• Experiential learning

Careers:

Graduates of the Conflict Resolution and Mediation program are prepared for a variety of careers in the field of conflict resolution, including:

• Conflict management professional
• Mediator
• Early Resolution Officer, Ombudsperson
• Independent ADR Consultant
Graduates may also find employment in related fields, such as:
• Human resources
• Healthcare
• Law firms
• Community service organizations