Customer Service and Cashier Training (Certificate)

Program Overview

The Customer Service and Cashier Training Certificate program is a 14-week program designed to assist individuals facing employment barriers. It provides training in customer service, cashiering, communication, teamwork, employability skills, and job search techniques. Students can obtain cashier certificates in POS Cashiering, WHMIS, and Superhost. The program culminates in a community practicum, providing real-world experience and job-ready skills.

Program Outline

Degree Overview:

The Customer Service and Cashier Training Certificate program is a 14-week training program designed to assist individuals who have faced barriers to employment. The program provides training in customer service, cashiering, communication, and teamwork skills, as well as employability skills and job search techniques. Students also have the opportunity to obtain cashier certificates in POS Cashiering, WHMIS, and Superhost. The program culminates in a community practicum in the customer-service or retail field, providing students with real-world experience and job-ready skills.

Outline:

Course Requirements:

• CSCT 0100: Assessment and Intake (0.00 credits)
• CSCT 0110: Introduction to Employability Skills (3.00 credits)
• CSCT 0120: Customer Service Basics (3.00 credits)
• CSCT 0130: Cashiering Application (3.00 credits)
• CSCT 0140: Job Search Skills and Maintenance (3.00 credits)
• CSCT 0150: Community Practicum (3.00 credits)

Careers:

The program prepares students for employment in various positions in customer service/hospitality, merchandising, and cashiering.