Program Overview
The Diploma in Hospitality and Tourism program at Epic College offers a comprehensive curriculum covering various aspects of the industry, including event management, customer service, marketing, and legal frameworks. Through a combination of theoretical and practical knowledge, graduates are equipped with the skills and expertise to pursue diverse career opportunities in hospitality and tourism, such as corporate hospitality associates, guest service agents, and hospitality and tourism business development managers.
Program Outline
Outline:
The Diploma in Hospitality and Tourism program at Epic College consists of 160 lessons spread over 64 weeks. It aims to provide students with a combination of theoretical and practical knowledge in hospitality and tourism management. The program covers various areas, including:
- Event management and organizing conventions
- Providing leadership to teams
- Sales and relationship management
- Customer service at the front desk
- Maintaining cleanliness
- Facilities management
- Marketing techniques
- Managing transnational travel corporations
- Understanding the legal framework required in the hospitality and tourism industry
- Use of large databases of all types of events and scenarios
- Providing training to employees in the hospitality and tourism industry
- Strong organization and time management skills
- Expert in multi-tasking, especially planning and scheduling
- Business communication skills
- Understanding marketing & sales
- Practical knowledge in statistics, math, and accounting
- Learn to create an e-business strategy
- Conflict resolution within local organizations
- Identify a need for a new employee
Careers:
Graduates of the Diploma in Hospitality and Tourism program may pursue various career opportunities, including:
- Corporate Hospitality Associate
- Corporate Travel Buyer
- Guest Service Agent
- Hospitality and Tourism Business Development Supervisor
- Visitor Information Counselor
- Hospitality and Tourism Business Development Manager
- Hotel and Tourism Account Manager
- Conference Planner Assistant
- Food and Catering Services Coordinator
- Project Manager-Planning and Tourism Destination
- Hospitality or Tourism Relationship Manager
- Hospitality or Tourism Travel Sales Coordinator
- Travel Guide
- Marketing Assistant Manager among other associations.
- Restaurant Assistant Manager
- Room Service Clerk
- Food Service Officer
- Booking and Reservations Officer
- Sales Assistant
- Resort Worker
